Archive for the 'Uncategorized' Category



And the winner is…

…us (or at least Andrew).

Brodies’ Head of Outsourcing Andrew Rigby has been named joint winner of the Outsourcing Professional of the Year title at the National Outsourcing Association’s Annual Awards 2009 in London, alongside Peter Coates of NHS Shared Business Services. Brodies was the only Scottish law firm short-listed for an award.

The NOA Awards celebrate the achievements in the outsourcing industry of suppliers, users and advisors, from small companies to major corporates and institutions, recognising best practice and innovation nationwide.

Since Spring 2008 Andrew Rigby has been instrumental in developing the Outsourcing Hub Initiative in Scotland – he is currently in India as part of the Scottish Council for Development and Industry’s trade visit, led by the Scottish Government’s External Affairs Minister, Michael Russell.

 

Finn end of a broadband wedge

Interesting to note that Finland has become the first country to make broadband a legal right.  1Mbps to begin with, but they are ambitiously looking to make 100Mbps a legal right by 2015. 

As the most sparsely populated country in Europe, with an average population density of 17 inhabitants per square kilometre, it’s no doubt one of the more challenging places to connect.  That they’ve done this underlines the importance of the world wide web as a means of connecting individuals and communities.  No doubt there are people in areas of the UK who will be eyeing enviously the Finns’ right to a 1Mbps connection being enshrined in law…

Damien Behan

Supplier Insolvency Seminar – Reminder

Just a wee reminder that I am speaking on Supplier Insolvency this Thursday in Edinburgh.  The seminar runs from 0830 to 1000, and bacon rolls will be provided.  Full details of the seminar can be found by clicking on this link.

For those on the west coast I will be re-running the seminar in Glasgow on Wednesday 30 September. 

If you want to sign up to either event then email rachel.osborne@brodies.com.

Douglas-Mathie-signoff

Pitcher’s, Pimm’s, Penguins and Puffins

Picture the scene. It’s Saturday morning in 1990 and a happy child has just poured himself a bowl of delicious Kellogg’s Ricicles. As he prepares to watch cartoons he cheerily scoops a spoon of Ricicles into his mouth. Imagine the child’s alarm when the Ricicles taste absolutely disgusting! The Ricicles are promptly regurgitated all over the carpet as the child exaggerates his disgust! The child was of course yours truly. So, what was wrong with my usually delicious cereal snack? Was the milk out of date? No. Were the Ricicles out of date? Nope. Was it because the “Ricicles” weren’t actually Ricicles? Bingo!

It turned out that my mum had been experimenting with buying the supermarket’s own brand of “lightly sugared rice cereal”, on the basis that she had been pointlessly paying over the odds for the Ricicles brand and packaging. However I had detected a definite difference in quality (as the carpet could attest), and I think my interest in branding started there and then. How were supermarkets getting away with ripping off branded products? I had to find out and I looked into all the exciting details for a school project. I am reminded of this strange youthful obsession by the news this week that Diageo are issuing proceedings against Sainsbury’s for brand infringement. Diageo is rights holder in Pimm’s, the alcoholic summer drink which can be served with lemonade and fruit. Sainsbury’s has launched a new product called “Pitcher’s”, an, er, alcoholic summer drink which can be served with, um, lemonade and fruit. Diageo are not impressed.

I expect Diageo may found their action on s.10(2) of the Trade Marks Act 1994 (as amended), which prohibits use of similar or identical marks on similar or identical goods or services, where there is a likelihood of confusion on the part of the consumer. Diageo will also probably argue that Sainsbury’s are “passing off” Pitcher’s as Pimm’s. The law of trade marks and the law of passing off deal with the same set of facts in different ways. In instances of trade mark infringement, it is the right to the mark that is being protected. The initial comparison is therefore between the registered mark and the allegedly infringing copy mark. In contrast, in cases of alleged passing off, it is the goodwill or reputation built up through the use of a mark that is protected. By definition, passing off will always involve a wider comparison, not only of the registered mark (if there is one) and the allegedly infringing copy of that mark, but also of all of the other elements of the “get-up” (packaging and presentation) of the respective products in relation to which they are used.

The leading case in the field of “rip-off” supermarket brands is United Biscuits (United Kingdom) Limited v Asda Stores Limited [1997] RPC 513. Asda manufactured its own brand of “Puffin” biscuits in get-up similar to that of the popular biscuit “Penguin”. United Brands sought to restrain production of Puffin biscuits, claiming that Asda had infringed their registered trade marks in realtion to biscuits (the name “Penguin” and various pictorial depictions of penguins). It was held that changes to the pictures of the penguins used on the Penguin biscuit get-up over the years undermined the trade mark infringement claim. The marks hadn’t properly been in use and didn’t deserve protection. In contrast United Brands’ passing off claim was more successful. The “classic trinity” which must be proved in an action for passing-off is: i) reputation in the brand; ii) likelihood of damage to reputation; and iii) misrepresentation as to origin. United Brands clearly proved reputation and likelihood of damage, and the judge considered that the Puffin packaging’s use of a prominent picture of an upright dark coloured sea bird with a white front, in addition to the word “Puffin”, suggested a connection between the manufacturer of the “Puffin” biscuit and the manufacturer of “Penguin”.

Returning to Sainsbury’s and Diageo, and Pitcher’s and Pimm’s, it will be interesting to see what happens. Besides the obvious similarity in the names, Pitcher’s is the same colour as Pimm’s, the get-up is very similar, the serving suggestion (lemonade and fruit) is similar – but would you actually buy Pitcher’s instead of Pimm’s by mistake? Or believe they had been manufactured by the same company?

Who knows, I’m off to p-p-pick up a Puffin* and have a cup of tea.

John D.

*”p-p-pick up a Penguin”, surely? – Tech Blog Ed.

The outlook is Cloudy, with outbreaks of pain…

Cloud computing is getting a mixed press these days – vendors are singing its praises, critics are pouncing on its failings.  Google had a two hour outage of Gmail earlier in the week caused by some routine maintenance going wrong, which they admitted was a “Big Deal”.  With Google increasingly looking to sell its Google Apps and Gmail to businesses, you can see why.  Since these services are in “the cloud”, i.e. hosted and delivered via the Internet, the benefits are that you don’t need to buy and administer hardware and software yourself – you just buy the service in the way you buy your utilities (so the sales patter goes).  However, the downside is that you’re wholly reliant on the supplier providing the service reliably.   The key advantage of the Cloud is scalability – if your demands suddenly increase by 1000%, the cloud should be able to cope with that, where your own servers may not.  As your requirements expand or contract, the Cloud means you only pay for what you use.

Cloud Computing does seem to be suffering from an excess of hype, backed up by the recently published Gartner Hype Cycle for Emerging Technologies: Cloud Computing is sitting right at the top of the “Peak of Inflated Expectations”, with an estimated 2-5 years before mainstream adoption.  My view would be that  Cloud Computing has its place, but is not the panacea it’s being hyped as. 

Some things that you need to consider when looking at the cloud might be:

  • where is the data held? – if it’s outside the EU and not a Safe Harbour country that could be a DP problem
  • what is the SLA? - you might get a refund of some of the fee paid if the service is unavailable for 4 hours, but that may only be a few hundred pounds – will that compensate you for loss of service/business?
  • is the data centre the supplier’s own or a third party’s?
  • can you visit the data centre to confirm the supplier’s assertions as to security etc.?
  • how is the data held?  Is it encrypted at the disk level?  What access do the supplier’s staff have to it?

The key with Cloud Computing is, unsurprisingly, to know what you’re getting and be able to manage any risks.

Damien-Behan-signoff

Andrew Rigby Nominated for Outsourcing Professional of the Year

Andrew Rigby of Brodies’  Technology, Information and Outsourcing (TIO) Group has been shortlisted for “Outsourcing Professional “of the Year in the National Outsourcing Association’s Annual Awards.

Andrew joined Brodies a couple of years ago from a big London firm. He is one of the UK’s top outsourcing lawyers. You can read more about Andrew by clicking on his name in the previous paragraph.

As well as advising Brodies’ clients on large outsourcing deals Andrew has recently been working with the Scottish Government on the Outsourcing Hub Initiative, an initiative to establish Scotland as a destination for Business Process Outsourcing.

Good luck to Andrew for the 15th of October.

Douglas-Mathie-signoff

Is this a wind-up?

Trevor Baylis, the inventor of the wind-up radio, was in the press this week calling for patent theft to be branded a criminal offence. Currently, patent holders must take any action against infringers of their patent through the civil courts – a very costly process. Mr Baylis points out that copyright currently enjoys protection under criminal law so why not patents?

This suggestion has not found favour with many members of the Chartered Institute of Patent Attorneys with one quoted as saying that the criminal system may not be suited to patent actions which “can take days and weeks and months of deliberation by highly skilled lawyers”.  That statement, however, appears to support Mr Baylis’s complaints that protecting a patent in the civil courts is not cheap.

Will it happen? Almost definitely not.  The policy and trading standards offices have better things to do. However, it has been good PR for Mr Baylis!!  Also it helps increase the pressure to make civil patent litigation cheaper.

Rona-Mcpherson-signoff

New Lingo: “Counter-Sourcing”

A couple of weeks ago I met up with Neil MacKenzie of Capgemini Consulting  for coffee.  I originally met Neil at a CIPS event in Glasgow.

Neil is a Vice President in Capgemini Consulting.  His team delivers procurement services to the private and public sector.

We talked about lots of things that our relevant clients were doing (preserving client confidentiality – of course), and generally shared market intelligence. 

Neil also explained the concept “counter-sourcing” to me.  Apparently it means helping suppliers sell to customers who are using “sourcing” techniques to squeeze the supplier.  

I like the slightly Orwellian feel of this word. 

But I suppose the point is that it is good to have experience of helping both buyers and sellers. It means you understand each sides’ issues, and this means you get to the a deal that both sides can live with quicker.

Also check out the new photo sign-off below. What do you think?

Douglas-Mathie-signoff

Facebook responds to sermon from the Mounties

It is interesting to note that Facebook will be making changes to its privacy policy reacting to the threat of legal action from Canada’s Privacy Commissioner.  Amongst other things, the changes will limit the data that Facebook can share with third party applications without asking the user’s permission, and changes to the default privacy settings.  Facebook’s Applications have been one of the reasons it has been so successful – early on it opened up its system, allowing developers to write applications that users can easily download and install on their Facebook pages.  However, there have also been cases of rogue applications abusing this openness for criminal activity and the BBC demonstrated how easily this could be done last year.

In recent years, as Facebook as grown into a 200 million user social network, it has repeatedly come under fire, for amongst other things ‘infantilising the human mind’, but more usually for its privacy policices.  While the system does allow users to protect their privacy and only display certain data publically or to their friends, many of the stories of scares and slips that have occurred have been due to users just not understanding or caring about how much information they were giving away, resulting from the default settings being more open than many would consider safe.  Most recently, the wife of the new head of MI6 posted pictures and personal family details on Facebook, having left her account wide open for all to see, resulting in embarrassment and an expensive security headache.

What this latest news from Canada shows is that an international service like Facebook is having to react to Privacy bodies in multiple countries.  So many commentators are saying a big “thank you Canada” for taking the lead and effecting a change that will benefit the world (of Facebook users at least).  What it also points to is that while we should each take responsibility for our privacy and security online, the default settings applied by a site will dictate the settings for the majority of people, who may not understand the implications of revealing too much about themselves to the world at large, or even that the settings can be changed.

Damien Behan

Escrow – Now You Know

I have been tackling a bit of work concerning source code escrow. Source code escrow is the deposit of source code of software with a third party escrow agent. This source code can be released to a licensed user of the software – but only if the business or party licensing the software files for bankruptcy (or similar), or otherwise fails to maintain and update the software as it promised in the software licence agreement.

Unlike most compromises, escrow doesn’t leave both parties grumpy. The software provider can keep its source code secret, while the licensee can be safe in the knowledge that if anything goes wrong then software which is valuable (or even central) to its business can continue to be maintained and work properly.

Source code escrow originated around 1975 and today the NCC Group is the world’s largest software escrow provider. In order to enliven this post I called them for some interesting statistics about how many source code escrows they process annually. Unfortunately they declined to provide any details.

So let’s discuss instead the provenance of “escrow”. The word is apparently derived from the French word escroue meaning “scoll” or “roll of writing”. In France in the middle-ages an owner of property executed a kind of deed conveying land to another party on the fulfilment of certain conditions. This deed, the escroue, was given to a third person with instructions that it would take effect as a deed on the performance of an act or event – such as payment of a designated sum of money, or perhaps delivery of a delicious pain au chocolat. This concept was brought to England and in time the term escroue was Anglicised – to escrow.

So now you know. And If you ever win a pub quiz off the back of this you owe me a pint.

John D.

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